Perhaps you are not familiar with the Nursing Home Compare website administered by Nursing Home Compare is designed to allow the public to understand certain information about nursing homes so consumers can make wise choices when deciding where they may want to put a loved one who needs rehabilitation or long term care services. While the information contained on Nursing Home Compare is not perfect (see our previous post regarding some facilities intentionally misleading the public using the website), it is a great tool to allow you to see a snapshot of a facility’s staffing, health inspections, and quality measures. This information is available at


Crestview Manor Nursing and Rehabilitation in Jane Lew, West Virginia, is a 72 bed facility. It appears that Crestview Manor has historically been significantly understaffed. The staffing rating for Crestview Manor is only one star (much below average). In fact, the registered nurse hours per patient per day at Crestview Manor is only 22 minutes per patient per day, compared with the West Virginia average of 48 minutes and the National average of 49 minutes. Just as alarming, the certified nurses’ aides (CNAs) who provide the hands-on care at the facility, provide only one hour and 18 minutes of care per patient per day. This does not compare favorably to the West Virginia average of 2 hours and 9 minutes or the National average of 2 hours and 28 minutes. The most recent annual inspection conducted by the WV Office of Facility Licensure and Certification (OHFLAC) found various significant problems, such as failing to have a program to investigate, control and keep infections from spreading.

If you suspect that your loved one was the victim of abuse or neglect at a nursing home and you want to talk directly to an attorney, call the lawyers at Goddard & Wagoner PLLC. Our attorneys will help answer your questions free of charge. Protect your loved ones. Call the West Virginia lawyers at Goddard & Wagoner PLLC today. 304-623-HELP (4357).