EMERITUS AT THE HERITAGE – Facts and Information

Perhaps you are not familiar with the Nursing Home Compare website administered by Medicare.gov. Nursing Home Compare is designed to allow the public to understand certain information about nursing homes so consumers can make wise choices when deciding where they may want to put a loved one who needs rehabilitation or long term care services. While the information contained on Nursing Home Compare is not perfect (see our previous post regarding some facilities intentionally misleading the public using the website), it is a great tool to allow you to see a snapshot of a facility’s staffing, health inspections, and quality measures. This information is available at http://www.medicare.gov/nursinghomecompare/search.html.


Emeritus at the Heritage is a 51 bed facility. The overall rating for Emeritus at the Heritage is only one star (much below average). Its health inspections are equally bad, only 1 star (much below average). Quality measures also come in at only one star (much below average). Inspections by State and/or Federal investigators have found 24 health deficiencies (as compared to an average U.S. facility having only 6.8 deficiencies). Staffing at Emeritus at the Heritage was also very low for registered nurses, with only 20 minutes of RN hours per patient per day compared to a West Virginia average of 48 minutes and a National average of 49 minutes. The most recent annual inspection conducted by the WV Office of Facility Licensure and Certification (OHFLAC) found various significant problems, such as failing to provide adequate care plans for residents with bed sores (also called pressure sores, pressure ulcers or decubitus ulcers) and failing to prevent new bed sores.

If you suspect that your loved one was the victim of abuse or neglect at a nursing home and you want to talk directly to an attorney, call the lawyers at Goddard & Wagoner PLLC. Our attorneys will help answer your questions free of charge. Protect your loved ones. Call the West Virginia lawyers at Goddard & Wagoner PLLC today. 304-623-HELP (4357).